Rental Business

Streamline rental handovers with smart lockers

Smart lockers enable unattended rental and return of concert binoculars. High inventory turnover secures strong revenue.

Order online
Customer
Unattended rental
Locker
Return too
24 hours

Problems

Challenges

Rentio, a leading rental business, rented items by mail, so handing over items with limited usage windows — such as concert binoculars — required more lead time than necessary.

Lower turnover due to mail delivery

Mail-order rentals couldn't lend items instantly, and customers had to apply with time to spare for pickup, which lowered inventory turnover.

Risk of misuse

With hand delivery, the rental history was opaque and it was hard to manage who was borrowing what and when, leading to occasional handover trouble.

Solutions

Higher inventory turnover

An operation for same-day rental and return at the event venue became possible, greatly raising inventory turnover and tripling the margin.

Use of history management

Managing rental and return history in the cloud clarifies who used an item and when, heading off trouble before it happens.

After deployment

Adopting the KEYVOX Smart Locker made same-day rental and return possible right at the event venue, greatly raising inventory turnover. Customers can easily obtain the rental items they need with a QR code acquired in advance, improving the customer experience.

Solution overview

Enable unattended rental and return with smart lockers at the moment they're needed, raising inventory turnover.

Case Studies

Rental business case studies

See all case studies

KEYVOX Smart Lockers at Rentio GO Tokyo Dome-mae

Same-day rentals you can pick up and return on event day — Rentio makes it happen with the KEYVOX Smart Locker

Rentio, a rental service for home appliances and camera gear, normally ships items to customers' homes or hotels, and binocular rentals started at 3 nights / 4 days. Responding to requests to rent "for a short time at a lower price" and "more casually", it opened "Rentio Tokyo Dome-mae supported by Kenko Tokina" in front of Suidobashi Station. With "Rentio GO", a new system built on the KEYVOX Locker API, customers can pick up and return image-stabilized binoculars on the spot, right near the concert venue.

Illustrative image

Same-day video equipment rentals, around the clock — APEX RENTALS Tokyo Chuo

APEX RENTALS Tokyo Chuo rents cameras and filming equipment for video production. Film crews work irregular hours such as early mornings and late nights, so 24-hour handover is essential. With the KEYVOX Smart Locker, same-day rentals that used to be limited to orders placed by 4 p.m. became available at any time, and face-to-face lending and returns are no longer needed. Inventory turnover improved significantly, and managing lending and return history in the cloud made rental status visible.

Other use cases

Hotel Key Handover

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